Privacy Policy

Last updated: October 2026

This Privacy Policy explains what Tendhold Septic ("we" and "us") does with information when you browse tendhold.garden, phone the number listed on this site, or send a request form. It is a general template, not legal advice.

What We Gather From You

Some details come straight from you. If you call or fill in a form, you may give your name, phone number, email address, location and a description of your septic, sewer or plumbing trouble.

Other details are picked up automatically while you browse. These can include your IP address, browser and device type, the pages you open and the time of your visit. Calls to the number on this site may be tracked, and some may be recorded, for quality and billing purposes.

Why We Use It

We use what we gather to:

• Match you with an independent plumbing and septic provider that serves your area
• Hand your request details to that provider so they can reach out to you
• Reply to your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Meet legal duties and guard against fraud or misuse

Who Receives It

Tendhold Septic is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can get in touch. Those providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information when the law demands it, or to protect our rights.

We do not sell your personal information for money. Still, some laws count sharing with marketing partners as a "sale" or a "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors move through it. Your browser settings let you manage cookies. Switching them off may change how some parts of the site work.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of some kinds of sharing. To make a request, email contact@tendhold.garden. We may ask you to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information, yet no way of sending or storing data is fully secure. We hold on to information only as long as we need it for the purposes listed above, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

Contact

Questions about this policy? Email contact@tendhold.garden.